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Category Merchant

Framingham, Massachusetts, United States

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When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary + bonus on eligible positions
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Category Merchant

Framingham, Massachusetts, United States

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Remote/On-site On-site Job ID 45674 Category Merchandising Date posted 07/03/2025

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

What you’ll be doing:

  • Own delivering sales, margin, and inventory goals for ~$180M across two channels.
  • Leverage data insights to develop an understanding of their business, identify opportunities and gaps in the current strategy and to drive decision making.
  • Ensure products are optimally represented online for all customers to create an optimal shopping experience.
  • Develop deep understanding of customer needs and shopping behaviors.
  • Define then accelerate emerging trends in the technology space and how our strategy should evolve based on industry, competitor, and technology trends.
  • Responsible for selecting vendors, brands, and products to be sold; negotiate for lower net costs through volume incentives, rebates, advertising or promotional price support.
  • Demonstrate clear ownership and knowledge of strategy and assortment, be able to communicate and answer questions of senior leadership.
  • Develop plans and partner cross functionally with marketing, sales, supply chain, pricing, site merchandising and more.

What you bring to the table:

  • Ability to drive sales and margin results
  • Expertise in site metrics, such as visits, conversion, AOV, frequency, engagement
  • Exceptional time management, prioritization, and organizational skills
  • Excellent verbal and written communication skills.
  • Ability to influence at multiple levels
  • Deep understanding of tactics to drive eCommerce sales and human sales force
  • Demonstrated ability to build strategic partnerships (internal and external)
  • Accomplished in holding a team accountable to achieve measurable results

Qualifications:

What’s needed- Basic Qualifications:

  • 6+ years' experience in buying related functions (buying/ merchandising)

What’s needed- Preferred Qualifications:

  • Bachelor’s degree or equivalent work experience
  • PC literate with the strong abilities in Excel
  • Multiple category experience including large P&L management

We Offer:

  • Hybrid schedule requiring 3 days per week in office in Framingham, MA office 
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

#LI-HS1

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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