Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team.

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

This position will support customers focused in the Beverage & Retail Industry.

What you’ll be doing:

• Build trusted, long-term partnerships with clients' key stakeholders, becoming integrated into their planning and brand strategies as a true strategic advisor
• Lead customer business reviews and set joint strategic growth plans that align with the client’s priorities and drive shared success
• Coach, mentor, and develop a team of 3-6 account managers/SAM's
• Collaborate cross-functionally within our organization to design and deliver innovative, value-driven solutions that exceed client expectations
• Proactively identify opportunities, anticipate client needs, and provide thought leadership that shapes their future growth
• Expand our share of wallet by building internal awareness across the client’s organization, ensuring stakeholders see us as their partner of choice
• Deliver innovative solutions that strengthen client results and ensure profitable growth
• Ensure achievement of revenue and margin targets across all lines of business with budgets of $9-$15+ million
• Additional responsibilities include accurate forecasting, contract negotiation, and building vendor relationships.
• Position may require approximately 25% travel.

What you bring to the table:

• Proven success in strategic account management and leading high-performing sales teams in a fast-paced, client-driven environment
• Strong business acumen with the ability to interpret market trends and client needs to deliver innovative, profitable solutions
• Exceptional communication and relationship-building skills, with experience engaging senior-level client stakeholders
• A collaborative leadership style with a passion for mentoring and developing talent across cross-functional teams
• Confidence in making data-informed decisions, managing forecasts, pricing strategies, and driving long-term account growth

What’s needed- Basic Qualifications:

• Minimum of 5 years of progressive experience in strategic account management or sales leadership, preferably within a B2B, client-facing environment
• Demonstrated success leading and developing high-performing teams with a track record of delivering or exceeding revenue and growth targets
• Strong financial and commercial acumen, including experience with forecasting, pricing strategy, and contract negotiation
• Excellent communication, presentation, and stakeholder engagement skills at all organizational levels
• Strong negotiation skills

What’s needed- Preferred Qualifications:

• Experience in the Beverage industry, branded merchandise, or promotional marketing.
• Experience managing national or enterprise-level accounts
• Familiarity with CRM platforms (e.g., Salesforce)
• Bilingual (English/French)
• Bachelor's Degree in Business, Marketing, Sales, or a related field

We Offer:

• Competitive salary and bonus.
• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
• Flexible PTO and Holiday Schedule.  Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
• Growth & development opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.