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Strategic Merchandiser, Staples Promotional Products

Vaughan, Canada

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When we work together, challenges don’t stand a chance.

Be the reason — the expertise you bring to the table, your keen eye for customer insights, and your passion for analytics. So join our team and you’ll own product lines and drive profit. And we’ll help you build a future merchandised exactly how you want.

Total Rewards

  • Compensation & Incentives
    Competitive base salary + bonus on eligible positions
  • Paid Time Off
    22 days plus 7 major holidays and 1 floating holiday
  • 401(k) Matching
    Company match 401(k) plan
  • Discounts
    Online and retail discounts
  • Wellness
    Physical and mental health wellness programs
  • On-site Amenities
    Daycare, cafeteria, fitness center, and coffee shop at our HQ

Strategic Merchandiser, Staples Promotional Products

Vaughan, Canada

Apply
Remote/On-site NA Job ID 44740 Category Merchandising Date posted 06/20/2025

Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity.  SPP offers hundreds of customizable products – from coolers to notebooks – that allow companies to maximize brand recognition and reach thousands of people at a low cost.

What you’ll be doing: 

The SPP Strategic Merchandiser will be responsible for collaborating with Account Services Leads & Sales Teams to create the merchandise strategies for key strategic accounts and source corresponding products for ad-hoc (“Special”) orders and online branded merchandise collections. This role involves creating value through an on-brand, on-goal product selection and contributing to program revenue targets, vendor placement KPIs, and customer retention.

What you’ll be doing:

  • Collaborating with Account Services Leads & Sales Teams to create merchandise strategies for key strategic accounts.
  • Sourcing products for ad-hoc (“Special”) orders and online branded merchandise collections.
  • Mentoring Merchandising Specialists in line with organizational focus areas and goals.
  • Working closely with vendor partners to craft product solutions based on project scope and secure/negotiate pricing and proofs.
  • Engaging with multiple departments and roles including Account Service Leads, Program Specialists, Account Service Coordinators, Graphics, Purchasing Analysts, and Sales Teams.
  • Attending strategy meetings, tradeshows, and related customer meetings to present merchandise assortment or provide direction.
  • Developing and executing a strategic merchandising plan to achieve budgeted goals in sales and maintain margin in a competitive digital ecosystem.
  • Analyzing performance and informing decisions for merchant strategy for both client opportunities and vertical product suggestions.
  • Providing guidance for orders requiring Licensing Requirements (MLB, NHL, etc.) and assisting in sourcing for complex quote orders for the Sales Team.
  • Supporting Business Development with creative requests for new or retention clients.

What you bring to the table:

  • Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
  • Strong professional acumen and skills in salesmanship and managing difficult relationships.
  • Self-motivated and energetic personality.
  • Solid PC skills (Word, Excel, PowerPoint).
  • Demonstrated project management and collaboration skills.
  • Teamwork and flexibility are essential.
  • Ability to multi-task and prioritize under pressure.
  • Good judgment in all aspects.
  • Demonstrated ability to provide product recommendations that support the overarching strategy of a business.
  • Strong knowledge of product merchandising, industry trends, and regulations.
  • Ability to manage multiple projects simultaneously and prioritize projects based on business needs and timelines.

What’s needed- Basic Qualifications:

  • Bachelor’s Degree preferred.
  • 5+ years of relevant work experience in product marketing, merchandising, or a related field.
  • Experience in planning, managing, and executing successful product ideas that impact business goals.

What’s needed- Preferred Qualifications:

  • Highly proficient business written and verbal communication skills.
  • Understanding of trends for every industry that impacts the promotional product business.
  • Promotional products merchandising or purchasing skills an asset.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Success Profile

  • Adaptable
  • Analytical
  • Communicator
  • Detail-oriented
  • Insightful
  • Problem-solver

Our Culture

People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.

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Meet Louise, Associate Category Merchant

Hear from our people and learn more about their experiences.

"What I love about this department is that every day brings a new challenge, and every day you get the chance to collaborate with a variety of different teams. This allows us to really figure out what our passions are and what we want to pursue."

Merchandising Specialist

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