Be the reason

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

We’re looking for a strong, well-rounded Merchandising Manager to lead a team of merchandisers and elevate how we work—creatively, strategically, and operationally. In this role, you’ll bring structure to day-to-day execution, mentorship that empowers a growing team, and creative strategy to customer projects. You’ll also play a key role in evolving our vendor partnerships, leveraging data to make smarter decisions, and using tools + tech to drive better results across the board.

This isn’t just about curating great product—it’s about making the work better, faster, and more impactful.

What you’ll be doing:

• Lead and Develop the Merchandising Team: Coach, mentor, and manage a high-performing team—ensuring clear prioritization, strong execution, and a culture of accountability, growth, and collaboration.
• Manage Workflow + Project Execution: Oversee team resourcing and workload across key deliverables including RFPs, onboarding, seasonal refreshes, and client initiatives—ensuring timelines, quality, compliance, and creative standards are met.
• Inspire Creative Merchandising Strategy: Shape the creative vision for customer + vertical collections and projects. Elevate how we present product—through inspiring briefs, strong curation, and strategic decks that tell a story and reflect brand love.
• Improve Tools, Templates + Scalable Processes: Institutionalize smarter ways of working through standardized merchandising briefs, templates, and presentation frameworks. Help the team work faster and more strategically.
• Build a Data-Enabled Merch Function: Own and evolve reporting structures that help the team make data-informed decisions on product performance, vendor mix, and program assortment planning.
• Champion Systems + Tech-Enabled Solutions: Ensure the team is equipped to work effectively within merchandising systems and tools. Identify opportunities to improve how we work, adapt to evolving platforms, and help guide the team through change with clarity and confidence.
• Execute Vendor Strategy + Build Team Capability: Develop vendor relationships and strategic briefs to secure the right support and empower vendors to deliver proactive, solutions-focused recommendations. Elevate team capability to support execution of the vendor strategy, ensuring D+P targets and incentives align with team and customer goals.
• Oversee RFP + Program Onboarding Support: Provide oversight and support for merchandising components of RFPs and new program onboarding—ensuring accuracy, alignment to brand standards, and a seamless transition into execution.
• Enable Cross-Functional Collaboration + Accountability: Work closely with Vendor Relations, Account Services, Sales, and vendors—while also setting up the team to own accuracy, communication, and execution across all merchandising deliverables.
• Scale Merchandise Experiences to Drive Growth Through Special Projects: Bring merchandising expertise to cross-functional strategic initiatives—helping shape, scale, and execute branded merchandise experiences that support customer and business growth.

What you bring to the table:

• Proven leadership and team management skills with a strong track record in merchandising or a similar role
• Strategic thinker with the ability to connect business goals to daily execution and cross-functional priorities
• Strong analytical mindset; confident using Excel, reporting tools, and dashboards to drive decisions and guide teams
• Excellent communicator—verbal, written, and visual—with strong collaboration skills across sales, marketing, and vendor teams
• Creative sensibility with a focus on product storytelling, brand alignment, and thoughtful assortment planning
• Demonstrated ability to improve processes, implement tools, and adapt in a fast-paced, evolving environment
• Experience managing seasonal product planning, timelines, and workload in high-pressure, deadline-driven settings
• Comfortable with platforms like Monday.com, Excel, and eComm or merchandising systems; quick to learn new technologies
• Team-first mindset with curiosity, ownership, and a drive to make meaningful impact

What’s needed- Basic Qualifications:

• 4+ years of experience in retail management or a related field.
• 4+ years of merchandising, buying, or product development experience.
• 2+ years of team leadership or mentorship experience.

What’s needed- Preferred Qualifications:

• Bachelor's degree in Business, Retail Management, Fashion Merchandising, or related field.
• Bilingual.
• Familiarity with project management tools like Monday.com.
• eCommerce Merchandising experience.
• Advanced training or certification in merchandising or retail management.
• Demonstrated success in implementing innovative merchandising strategies.
• Experience managing vendor relationships and large customer accounts.
• Working knowledge of Olympic Processes and regulations.
• Working Knowledge of Product Safety Testing and compliance.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Vacation Allotment and Holiday Schedule
• Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more! 

#LI-TW1

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.