Staples is business to business. You’re what binds us together.

Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity.  SPP offers hundreds of customizable products – from coolers to notebooks – that allow companies to maximize brand recognition and reach thousands of people at a low cost.

What you’ll be doing:

• Develops customer relations directly through customer or sales representative for assigned book of business to prepare quotes based upon order specifications.

• Researches possible solutions utilizing company systems, merchandise, sourcing and selling products from our stock line and approved suppliers and provides solutions to the customer.

• Examines customer expectations to develop and present recommendations to customers for approval. Utilizes company systems combined with work experience for pricing application for larger volumes.

• Works with suppliers to source products/negotiate cost to meet the customer’s specific needs for non-program merchandise, special events, etc.

• Collaborates with various support departments (with Mgr/Team Lead assistance as needed) to implement customer expectations & requirements. Supports the program process by providing necessary customer information to ensure the success of a program.

• Works with expeditors/billing/accounting to facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems with occasional manager assist.

• Resolves client / supplier / internal issues with guidance & assistance from mgr/team lead.

• Involvement in ongoing improvement efforts as directed by management.

• Represents Staples at customer shows, corporate trade shows, and occasional territory travel.

What you bring to the table:

• Excellent customer service skills.

• Ability to build and maintain relationships with clients.

• Excellent communication skills.

• Organizational skills with the ability to multitask.

• Solid demonstrated use of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
• Advanced “strategic business sense” skills and math aptitude.

• Solid knowledge of company systems and processes.

Qualifications:

What’s Needed- Basic Qualifications:

• 2+ years of related work experience.

• Travel as needed for clients and National Sales Meetings

What’s needed- Preferred Qualifications:

• Previous promotional products merchandising or purchasing skills, preferred.

• Industry experience with ESP or SAGE is preferred.

We Offer:

• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set,education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.