Staples is business to business. You’re what binds us together.

As an Export Broker Analyst, you’ll play a pivotal role in supporting Staples’ international trade and export activities, ensuring goods are shipped efficiently, legally, and in compliance with all global trade regulations. You’ll serve as a liaison between internal stakeholders and international partners, delivering a seamless export experience and driving our global market expansion.

What you will be doing:

• Coordinate and manage end-to-end export processes, including order fulfillment, documentation, carrier booking, and shipment tracking.
• Ensure full compliance with U.S. and international export laws and trade regulations (e.g., EAR, ITAR, USMCA).
• Interpret and communicate foreign customs regulations and procedures to internal stakeholders and customers.
• Prepare and review critical documentation such as commercial invoices, bills of lading, export declarations, and certificates of origin.
• Work closely with third-party vendors, including freight forwarders, carriers, and customs brokers, to ensure timely and cost-effective deliveries.
• Serve as the go-to contact for resolving issues related to international shipments, customs holds, and compliance alerts.
• Partner with teams across Sales, Compliance, Supply Chain, and Legal to align export activities with business objectives.
• Analyze export operations, recommend process improvements, and identify cost-saving opportunities.
• Stay up-to-date with export requirements and provide guidance on international shipping protocols.

What You Bring to the Table:

• Strong attention to detail and exceptional organizational skills.
• License and accreditation to confidently direct the export of goods across the globe.
• Analytical mindset with the ability to solve problems under pressure.
• Clear, effective communication skills—both written and verbal.
• Customer service orientation and collaborative spirit across departments.
• Ability to prioritize tasks and adapt to shifting deadlines in a dynamic environment.

What’s needed: Basic Qualifications:

• 2+ years of experience in export logistics, international trade compliance, or freight forwarding.
• Licensed U.S. Export Broker.
• Working knowledge of international shipping documentation and Incoterms.
• Proficiency in Microsoft Office (especially Excel).
• Familiarity with ERP systems and shipment tracking platforms.
• Ability to research and interpret foreign customs regulations.

Preferred Qualifications:

• Experience with trade compliance regulations (e.g., EAR, ITAR, OFAC).
• Experience with SAP, Oracle, or similar ERP systems.
• Knowledge of Harmonized Tariff Schedule (HTS) codes and ECCNs.
• Fluency in a second language (e.g., Spanish, Mandarin, or French).
• Experience working with global freight carriers or third-party logistics providers.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.