Customer Engagement Intern (Hybrid) - June 2026
Lincolnshire, Illinois, United States
ApplyWe’re searching for you: fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you’ll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we’ll help you develop the technical and soft skills you need to thrive in the future.
This position is a part of a hybrid work model, 4 days in the office and 1 day remote, based out of the Quill Corporate facility in Lincolnshire, IL.
Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)
Intern Pay Rate: $21 per hour
What you bring to the table:
- Collaborative – able to build partnerships and work collaboratively with others to meet shared objectives
- Customer Focused – able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
- Inclusive – dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
- Innovative – develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
- Self-Developer – actively seeks new ways to grow and be challenged using both formal and informal development channels
Position Overview:
We’re looking for a creative, enthusiastic, and detail-oriented intern to join our Marketing Promotions team for the summer. This role will support customer bonding initiatives designed to deepen engagement, loyalty, and brand affinity across our customer base. You’ll work closely with the team to execute campaigns, analyze performance, and bring fresh ideas to life.
What You'll Be Doing:
- Assist in planning and executing customer bonding campaigns (e.g., personalized outreach, loyalty programs, giveaways)
- Support the development of promotional materials and messaging across email, social media, and other channels
- Help coordinate customer appreciation events or experiences
- Monitor campaign performance and compile reports with insights and recommendations
- Conduct research on customer engagement trends and competitor strategies
- Collaborate with cross-functional teams including Creative, Sales, Marketing, and Merchandising
- Provide administrative support as needed
What's Needed - Basic Qualifications:
- Pursuing a bachelor's degree in Marketing, Communications, Business, or a related field
- Must be a rising junior, enrolled as a full-time student carrying a minimum of 12 college credits
- Strong written and verbal communication skills
- Creative thinker with a passion for customer experience
- Proficient in Microsoft Office; familiarity with Excel, Canva or Figma, Klaviyo or email marketing platforms is a plus
- Organized, proactive, and able to manage multiple tasks
What You’ll Gain:
- Hands-on experience in customer engagement and promotional marketing
- Exposure to campaign strategy, execution, and performance analysis
- Opportunity to contribute ideas and see them come to life
- Mentorship and networking within a dynamic marketing team
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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