CRM & Data Analytics Intern (Hybrid) - June 2026
Overland Park, Kansas, États-Unis
Faire une demandeStaples is business to business. You’re what binds us together.
We’re searching for you: fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you’ll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we’ll help you develop the technical and soft skills you need to thrive in the future.
This position is based out of the Staples Promotional Product corporate office in Overland Park, KS.
Target Start Date: June 1, 2026 - August 14, 2026 (11-week program)
What you bring to the table:
- Collaborative – able to build partnerships and work collaboratively with others to meet shared objectives
- Customer Focused – able to identify and understand internal or external customer needs and interests and deliver customer-centric solutions
- Inclusive – dedicated to fostering an inclusive environment consisting of diverse individuals from varying backgrounds and cultures
- Innovative – develop new insights; question conventional approaches; encourage new ideas; design and implement new solutions
- Self-Developer – actively seeks new ways to grow and be challenged using both formal and informal development channels
What you’ll be doing:
Data Management and Quality Control
- Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity
User Support and Troubleshooting
- Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues
- Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access
Documentation and Process Improvement
- Document Salesforce workflows, procedures, and processes to streamline support and usage
- Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution tracking
Reporting and Analytics
- Assist in the creation and maintenance of reports and dashboards to facilitate analytics and support business decision-making
What’s needed - Basic Qualifications:
- Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Data Analytics, or a related field
- Must be a rising junior, graduating in May 2027, enrolled as a full-time student carrying a minimum of 12 college credits
- Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards
- Basic understanding of SDLC, agile methodologies, and experience with ticketing or case management systems
- Strong analytical and problem-solving skills with attention to detail and an interest in data analysis
What’s needed - Preferred Qualifications:
- Enjoy working in teams and being highly communicative
- Able to multitask and be flexible to new initiatives
- Basic knowledge of Salesforce
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
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