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Manager – Sales Operations

Position Summary:

Under general supervision the Manager is responsible for developing lead assignments, overall lead maintenance, territory alignments, assistance with account assignments, analysis of prospects. The role will report directly to the Sr. Manager of Sales Operations.

Responsibilities:

• Maintain key processes utilized in business development to ensure proper field engagement and no misuse. Able to push back on requests from Sales Management and/or escalate when necessary.
• Tracks and controls workflow of the territory requests and Outreach requests from receipt to completion
• Makes independent decisions on how to best analyze and complete the requests (with sales and customer in mind) and makes recommendations/provides direction to appropriate Sales Management team
• Work directly with all levels of Sales Management to ensure proper audit/SOX requirements are being adhered to via our approval work streams (approval work stream is within sales management teams, i.e. ASM, RSD, RVP, VP)
• Manage all key systems needed to implement territory changes based on changing business goals; ensures all system updates are completed timely and accurately
• Ability to utilize a variety of information tools to develop, deploy data, analysis to sales management
• Contribute to data collection and provide analysis to support improvements on Sales Operation initiatives
• Maintain an up-to-date, in-depth knowledge of industry prospect sources and data standards
• Provide input through reporting to influence the strategic direction of the Prospect Desk function
• Conduct analysis to proactively monitor Prospect and Lead quality and draw conclusions on findings

Essential Required Skills:

• Strong computer skills, advanced knowledge of MS Office including Access and Excel and Salesforce.com
• Excellent oral and written communication skills
• Ability to work with cross functional groups
• Strong analytical skills and business acumen
• Strong organizational and time management skills.
• Positive attitude and a strong “can do” attitude. This requires the ability to adapt to new business environments as the business need changes.

Minimum Requirements:

• SFDC reporting knowledge
• 10 years’ experience in sales enablement and support, data analytics, supporting technology solutions and/or sales operations.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Salary range $94k - $130K
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors, including the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.