Regional Service Delivery Coordinator Full Time 2nd Shift
Montgomery, New York, États-Unis
- Full time
- Job Level: Entry and mid
- $18.90-$25.04/hour BOE + $1.25/hour Shift Diff
When we take pride in how we work, success is a team effort
Be the reason — the expertise you bring to the table, your pride in your work, and your commitment to safety. When you’re behind the wheel, you’re the face of this company, connecting with our customers and delivering on our promise. And in return, we’ll always deliver for you and your success.
Total Rewards
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- Compensation & Incentives
- Competitive pay with weekly paychecks
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- Paid Time Off
- 112 hours plus 7 major holidays and 1 floating holiday
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- 401(k) Matching
- Company match 401(k) plan
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- Discounts
- Online and retail discounts
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- Work-Life Balance
- No weekend shifts
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- Drive2Win
- Safety program with monetary rewards
Regional Service Delivery Coordinator Full Time 2nd Shift
Montgomery, New York, États-Unis
Faire une demandeOur supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you’ll be doing:
- Support and act as a central point of communication to the Staples Third Party Management Team, internal functional areas, and including external customers.
- Provide superior customer service to all internal and external customers by researching and helping resolve delivery issues throughout the day as needed.
- Trouble-shoot, problem solve and provide consultation and documenting processes to ensure timely resolution of all customer issues are completed.
- Resolve customer issues such as, pick up’s, deliveries, monitoring and maintaining urgent logs, shortage logs and damages report throughout the day; call on customers as needed.
What you bring to the table:
- Ability to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems.
- Ability to adopt our safety procedures quickly and ensure safe work practices.
- Ability to work in a warehouse environment with seasonal temperature variations.
- Highly motivated with an aptitude to learn new projects, processes and procedures.
- A focus on client satisfaction and time management.
- As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need.
Qualifications:
- Must be at least 18 years old
- 1+ years of basic English language skills (both verbal and written communications)
What’s needed- Preferred Qualifications:
- High School Diploma /GED or equivalent work experience
We Offer:
- Competitive Pay: $18.90-$25.04/hour Based on Experience + $1.25/hour Shift Differential
- Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and moreperks and benefits
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
Success Profile
- Adaptable
- Collaborative
- Good Listener
- Positive
- Problem-solver
- Responsible
Our Culture
People are at the heart of what we do, and we take care of our people. We’re the kind of company that invests in you because you invest in us. At Staples, we thrive on challenges, we believe in the power of what can be, and we support change with purpose. So, bring your win-together attitude and we’ll surround you with like-minded experts who are looking to make an impact for our customers, our community, and our teams.
Career Path
There are plenty of places to take your career at Staples.
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Driver
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Lead Driver
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Supervisor
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Supply Chain Manager
Meet Maricel, Team Lead Driver
Hear from our people and learn more about their experiences.
"What do I like most about my job? Seeing the people we deliver to and being able to be outside at times. Also, hours, pay, benefits, and co-workers."
Delivery Driver
- Directeur(trice) artistique, Staples Produits Promotionnels Vaughan, Canada Marketing & Public Relations
- Marchandiseur stratégique, Staples Produits Promotionnels Vaughan, Canada Merchandising
- Gestionnaire marketing – Produits promotionnels Staples Vaughan, Canada Marketing & Public Relations
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