Inside Sales Site Developer, Quill
Lincolnshire, Illinois, États-Unis
- Full time
- Remote
- $22.75-$27.00 an hour, plus incentive opportunity
Join a team that powers everyday impact.
At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.
When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.
Total Rewards
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- Compensation & Incentives
- Competitive pay + bonuses
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- Paid Time Off
- Vacation & Sickness including 8 Paid Holidays
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- Wellness Programs
- Physical and mental wellness programs
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- Work-Life Balance
- Healthy work-life balance
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- Discounts
- Enjoy online and retail discounts
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- 401(k) Matching
- Company match 401(k) plan
Inside Sales Site Developer, Quill
Lincolnshire, Illinois, États-Unis
Faire une demandeStaples is business to business. You’re what binds us together.
Quill’s Inside Sales Site Developer Team is seeking motivated, energetic, and customer‑focused sellers who thrive in a fast‑paced environment. In this role, you’ll engage directly with Quill’s managed customer base—public and commercial sector accounts—while driving reactivation and growth opportunities across deeply inactive and prospective customer locations. You’ll make an immediate impact by supporting customers, uncovering new opportunities, building strong relationships, and contributing to a positive and collaborative team culture.
What you’ll be doing:
• Make daily outbound calls to Quill customers who have not ordered in 7+ months
• Make daily outbound calls to prospective locations affiliated with a managed customer entity
• Accept inbound calls from managed‑entity customers and ensure all needs are met
• Negotiate pricing and process special quotes for various customer opportunities
• Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations
• Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas
• Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach
• Maintain strong communication channels with account managers to relay customer trends and pricing insights
• Collaborate with sales specialists and cross‑functional partners to expand revenue across categories
• Maintain accurate CRM records, activity logs, and pipeline updates
• Apply coaching and feedback to continually improve performance
• Meet and exceed monthly/quarterly quotas and key performance metrics
• Contribute to a positive team culture
What you bring to the table:
• Go‑getter attitude: confident, self‑motivated, and goal‑oriented
• Positive and passionate about success
• Curious and willing to ask questions
• Resilient and persistent when handling rejection
• Strong customer‑first mentality
• Desire to influence culture positively
• Ability to think dynamically under pressure
• Commitment to continuous learning and improvement
• Enthusiasm for providing effective solutions
• Strong multitasking and quick‑pivoting ability
• Eager to grow within a fast‑paced environment
What’s needed – Basic Qualifications (Measurable):
• Associate or Bachelor’s degree (or equivalent experience)
• Ability to work onsite in Lincolnshire, IL for first two weeks of training
• Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid)
• Proficiency with Microsoft Excel, PowerPoint, Outlook
• Professional communication skills
• Ability to learn new tools/systems quickly
• Ability to navigate multiple sales approaches
• Strong customer‑first acumen
What’s needed – Preferred Qualifications:
• 1+ years B2B sales or service experience
• Proven ability to meet/exceed sales metrics
• Strong organization and time management
• Experience in fast‑paced, evolving environment
• CRM experience (Salesforce or similar)
• Resilient and able to handle rejection well
• Team‑oriented with initiative and enthusiasm
• Curious, eager to learn and develop sales skills
We Offer:
• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online/Retail Discounts, 401(k) Match, Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
Success Profile
What makes a great sales representative at Staples? Take a look and see how you match up.
- Collaborative
- Entrepreneurial
- Adaptable
- Problem-solver
- Results-driven
- Team player
Our Culture
At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.
Career Path
There are plenty of places to take your career at Staples.
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Starting roles
- Inside Sales Business Development Specialist
- Category Specialist (Furniture, Technology or Print)
- Site Development / Reactivation Specialist
- Inside Sales Account Manager
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Mid-level roles
- Key Account Manager
- Field Sales
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Manager roles
- Inside Sales Team Manager
- Sr. Team Manager
- Field Sales Manager
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