Inside Sales Account Manager, Quill
Lincolnshire, Illinois, États-Unis
- Full time
- Remote
- $22.75-$27.00/hour, plus incentive opportunity
Join a team that powers everyday impact.
At Quill, a proud member of the Staples family of brands, we help businesses thrive by delivering essential products, smart solutions, and award-winning customer support. From paper and print to tech and custom services, we provide what teams need to get work done—seamlessly and affordably.
When you join Quill, you’re not just supporting customers—you’re part of a company where every workday is an opportunity to make a difference.
Total Rewards
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- Compensation & Incentives
- Competitive pay + bonuses
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- Paid Time Off
- Vacation & Sickness including 8 Paid Holidays
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- Wellness Programs
- Physical and mental wellness programs
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- Work-Life Balance
- Healthy work-life balance
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- Discounts
- Enjoy online and retail discounts
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- 401(k) Matching
- Company match 401(k) plan
Inside Sales Account Manager, Quill
Lincolnshire, Illinois, États-Unis
Faire une demandeStaples is business to business. You’re what binds us together.
Quill’s Inside Sales Account Manager role is an exciting opportunity to build meaningful customer relationships, drive revenue growth, and make a strong impact within a trusted brand. In this role, you will manage a dynamic book of business across North America, partnering with customers to understand their needs, deliver exceptional service, and uncover new opportunities.
What you’ll be doing:
• Serve as the primary point of contact and build long‑term customer relationships
• Manage a book of business with strong productivity and pipeline discipline
• Drive sales and profitability within existing accounts
• Make outbound calls to grow customer base
• Educate customers on Quill’s products and programs
• Collaborate with internal partners to maximize account potential
• Conduct meaningful sales conversations with high‑value customers
• Review P&L and revenue analytics to protect financial health of accounts
• Identify under‑penetrated categories to increase YOY revenue
• Consistently meet or exceed productivity metrics and KPIs
What you bring to the table:
• High integrity in all business interactions
• Strong time management and organizational skills
• Ability to uncover, develop, and close sales opportunities
• Strong relationship‑building skills
• Knowledge of products, pricing, and competition
• Ability to sell programs and solutions virtually
• Adaptability to a fast‑paced, evolving environment
• Strong problem‑solving and customer‑focused mindset
What’s needed – Basic Qualifications:
• Associate or Bachelor’s degree (or equivalent experience)
• Effective oral and written communication skills
What’s needed – Preferred Qualifications:
• 1+ years of sales or B2B experience
• Proven account management success
• Strong business acumen and strategic thinking
• Excellent communication skills
• Proficiency with Microsoft Office and CRM tools
• Strong organizational and problem‑solving abilities
• Ability to adapt quickly in a changing sales environment
We Offer:
• Inclusive culture with associate-led Business Resource Groups
• 112 Hours of PTO + 7 observed holidays + 1 floating holiday
• Discounts, 401(k) match, wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
Success Profile
What makes a great sales representative at Staples? Take a look and see how you match up.
- Collaborative
- Entrepreneurial
- Adaptable
- Problem-solver
- Results-driven
- Team player
Our Culture
At Quill, we’re totally obsessed with our customers. Whether it’s tracking down that new favorite pen, offering instant savings, or making someone’s day with unexpected rewards, we take pride in being the team that helps businesses win. We believe in anticipating needs, delivering expert service with a personal touch, and making every interaction feel real — because it is. Cross-team collaboration is our office standard, because delivering for our customers starts with delivering for each other. If you're ready to roll up your sleeves, meet challenges head-on, and serve the next generation of business owners, there's only one thing missing at Quill: That’s you.
Career Path
There are plenty of places to take your career at Staples.
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Starting roles
- Inside Sales Business Development Specialist
- Category Specialist (Furniture, Technology or Print)
- Site Development / Reactivation Specialist
- Inside Sales Account Manager
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Mid-level roles
- Key Account Manager
- Field Sales
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Manager roles
- Inside Sales Team Manager
- Sr. Team Manager
- Field Sales Manager
- Représentant(e) en développement commercial (terrain) – Staples Promotional Products Montréal, Canada Sales & Sales Support
- Spécialiste du développement de produits, Produits promotionnels Staples Vaughan, Canada Sales & Sales Support
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