Project Manager Cust Mktg
Framingham, Massachusetts, États-Unis
Faire une demandeThe Project Manager plays a key role in developing and executing integrated marketing programs and customized sales support materials that drive customer growth and retention. This role is responsible for managing campaigns from concept to deployment, collaborating across functions, and delivering tailored, customer-centric marketing experiences. It offers exposure to a variety of marketing channels and business areas.
The right candidate will bring a combination of strong project management skills, a customer-first mindset, and the ability to balance high volumes of projects with tactical execution. The candidate will work closely with a variety of cross-functional partners from marketing operations, analytics to creative for campaign deployments and the Sales organization to develop high-impact materials that win new business, grow existing accounts, and represent the Staples brand with consistency and clarity.
What you’ll be doing:
- Drive Customer Growth Programs
Support initiatives from campaign planning to execution, ensuring flawless delivery across email, paid media, website, and other channels. - Enable Sales Through Targeted Marketing
Create tailored marketing materials that help sellers win new business, expand within accounts, or deliver persuasive customer facing decks. - Streamline Sales Support
Build scalable processes and prioritization frameworks to handle seller requests. Audit and optimize marketing templates to meet evolving needs in collaboration with the Creative team. - Collaborate Cross-Functionally
Partner with Sales, Digital Sales, Vertical/Category Marketing, Creative, and Analytics teams to deliver personalized marketing campaigns and sales enablement content. Update digital sales tools (e.g., Allego) to ensure materials remain accessible and up to date. - Support Account-Based Marketing Strategy
Leverage ABM tactics to create customized collateral and campaigns for high-value accounts. Help educate sellers on available marketing assets and guide engagement strategies within key verticals. - Lead Campaign Execution and Tracking
Draft creative briefs, manage timelines, collect feedback, proof all materials, and give final approval. Collaborate with Analytics and Ops to define customer segments and review post-campaign insights. - Ensure Marketing Excellence
Maintain high quality, brand-compliant, relevant content in all customer-facing materials. Proactively address campaign risks and provide timely updates to stakeholders.
What you bring to the table:
- Strong project management skills with a keen attention to detail and an ability to juggle multiple priorities at once
- Background in customer lifecycle marketing, campaign execution, and sales enablement programs
- Ability to think creatively, adapt quickly, and influence without authority in a cross-functional environment
- Excellent communication (written and verbal) and interpersonal skills
- Demonstrated experience working closely with sales organizations and developing custom marketing solutions
- Highly organized with a proactive and problem-solving mindset
- Ability to manage both strategic planning and day-to-day tactical execution
What’s needed – Basic Qualifications:
- 2+ years of experience in a related field (project management, marketing, or communications)
- Proficiency in MS Office, especially Excel, PowerPoint, Word, and Outlook
What’s needed – Preferred Qualifications:
- Bachelor’s or Master’s degree in marketing, communications, or a related discipline
- 3+ years of experience in Account-Based Marketing or Sales Enablement
- Familiarity with project management tools and marketing platforms
- Proven success in developing and executing customer-focused marketing programs
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.
Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.
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