Be the reason

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

The NSP (Non-Stock Procurement) Team is responsible for over $600 million in dropship and special-order product sourcing, order processing and service for our Contract, and Dotcom Customers. This team excels at building strong customer, sales teams, and vendor relationships and employs creative problem-solving methods to meet or exceed customer expectations.

What you’ll be doing:

• Sourcing (transactional, program, RFP, large bids) and purchasing in a variety of categories- including some custom manufactured and imprinted items.
• Cross functional work to facilitate solutions for special projects, contract renewals, etc.
• Negotiate item cost, availability, and logistics- in varying complexity.
• Navigate vendor network and exploring innovative new sources to deliver best fit, appropriate solutions including substitute products as applicable.
• Pricing solutions to meet margin targets and ensure conversion to profitable sales.
• Service customer’s needs for product that is out of scope of replenishments functionality.
• Provide Proactive Communication to Internal /External customers regarding Order Status as applicable.
• Support, Track, expedite, and maintain open purchase orders.
• Execute daily purchase of drop ship and FC (fulfilment center) special ordering for Staples Customers.
• Work with multiple staples teams (merchandising, finance, vendor compliance etc) to proactively address SKU issues and vendor compliance.
• Achieve departmental buyer goals and objectives.

What you bring to the table:

• Proficient in Microsoft Office Suite and ability to navigate websites
• Strong oral and written communication skills
• Ability to work independently with self-motivation
• Flexible, detail-oriented with strong organizational and information-gathering skills
• Demonstrated ability to exercise sound judgment
• Strong Multi-tasking & Time Management skills
• Excellent problem-solving skills
• Demonstrated negotiation skills 

Qualifications:

What’s needed- Basic Qualifications:

• High School Diploma or GED
• 1+ years’ working experience in customer service or a related field

What’s needed- Preferred Qualifications:

• Knowledge of systems: AS400, Commerce Hub, NSP eForm
• Customer service experience in a fast-paced direct customer environment
• Strong Microsoft Excel a plus
• Custom manufacturing/imprinting background a plus

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. 

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.