Work Model: Hybrid, Framingham,MA

Staples is business to business. You’re what binds us together. 

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.  

The Business Analyst will support the Operational Excellence team in driving eProcurement solutions, partnership management, and operational efficiency projects. This role involves analyzing business processes, developing strategic solutions, and collaborating with cross-functional teams to enhance revenue opportunities and operational performance. 

What you’ll be doing: 

• Support eProcurement (3PP) business and GTM strategy between Staples Business and customer eProcurement platforms (e.g., Ariba, Coupa, Oracle). 

• Support partnerships with eProcurement platforms to ensure alignment with business objectives. 

• Identify and develop new creative partnerships and business development opportunities, including private marketplace integrations, incubation projects, and proof-of-concept (PoC) initiatives to drive incremental revenue. 

• Contribute to operational excellence projects, such as reducing cancelled web order line items to improve Delivery by Date Promised (DbDP) performance. 

• Analyze and proactively manage customer closure exceptions to optimize delivery schedules. 

• Evaluate efficiency project opportunities from various departments, proposing logical solutions through cross-functional collaboration, process changes, or developing new solutions when optimal. 

• Design and implement solutions for operational and efficiency challenges, leveraging data analysis and collaboration with internal stakeholders. 

What you bring to the table: 

• Proactively identify and pursue innovative business opportunities, such as new partnerships and PoCs, to drive revenue and growth. 

• Tackle complex operational challenges with creative, data-driven solutions that enhance efficiency and customer satisfaction. 

• Work seamlessly with cross-functional teams and external partners to align on goals and deliver impactful results. 

• Contribute insights that shape short- and long-term strategies, positioning the company for sustained success. 

• Bring ambition and adaptability to evolve with the company, taking on increasing responsibility in a dynamic, fast-paced environment. 

What’s needed- Basic Qualifications: 

• Bachelor’s degree in Business Administration, related field, or equivalent work experience. 

• 0-2 years of relevant experience in Business Analysis.

We Offer: 

• Inclusive culture with associate-led Business Resource Groups  
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)  
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.