Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Ensure promotion of the right online order platform for each customer maximizing customer experience and optimal revenue generation while balancing the overall cost to serve.
• Coordinate, expedite, and manage print implementation from customer signed proposal through set-up on web ordering platform.
• Improve implementation timeline through effective project management & collaboration with internal and external customers.
• Verify that all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, customer requirements, etc.
• Collaborate with Print & Marketing Account Executives as the resident online print specialist, partner on the best program solution.
• Verify that all the required information for the implementation is available and accurate, including pricing, specifications, artwork, customer requirements, etc.
• Lead implementations call with customer, vendor, and sales team to gather specific details concerning the set-up of print program items; responsible for distributing recap notes of the implementation call.
• Follow-up with the customer, implementation team members, and/or sales team to collect missing information.

What you bring to the table:

• Highly organized and detail oriented
• Excellent interpersonal, verbal, and written communication skills
• Flexible team player with ability to handle multiple tasks simultaneously, functioning in a fast-paced environment under regular time pressures
• Capable of working efficiently in team and independent situations
• Ability to consistently communicate effectively with customer, vendors, and associates
• Understanding of industry equipment, software, and web solutions and how they work together
• Ability to work effectively in a team environment
• Strong computer and web skills with an ability to learn new systems and tools quickly

What’s needed- Basic Qualifications

• High School Diploma or GED
• 2+ years of relevant print/digital copy experience (customer service, sales, project management), preferably with business-to-business customers

What’s needed- Preferred Qualifications

• Bachelor’s degree in business administration or related field
• XMPie uStore experience
• Print experience
• Previous project management experience
• Proficiency in PowerPoint, Excel, and Outlook

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Chez Staples, « inclusion » est un mot d'action. Il représente ce que nous faisons pour garantir que tous les employés se sentent valorisés et soutenus afin de contribuer à leur plein potentiel. Lorsque nous opérons de manière inclusive, la diversité suit naturellement. C'est pourquoi nous travaillons dur pour favoriser une culture inclusive, car nous recherchons des employés ayant des perspectives uniques et variées et des domaines d'expertise divers. Le résultat est un meilleur environnement de travail et une réflexion innovante qui nous aide à dépasser les attentes de nos clients – grâce à la force des personnes derrière notre marque emblématique.

Staples est un employeur garantissant l'égalité des chances. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, couleur, religion, âge, sexe, orientation sexuelle, identité de genre, origine nationale, statut de vétéran protégé, handicap ou toute autre base protégée par la loi fédérale, étatique ou locale.