Staples is business to business. You’re what binds us together.

Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

What you’ll be doing:

• Manage and develop a team of two project managers to ensure flawless project management & program execution, continuous improvements, and professional development 
• Oversee all dedicated and trigger email campaigns and programs, partnering closely with customer marketing and analytics teams to maximize effectiveness 
• Constantly assess and audit our current state of email production processes – look for efficiency gains, areas of automation opportunity, and cost savings 
• Track project status on a regular basis to ensure deadlines are met 
• Develop an elegant and efficient email process that is optimized and constantly evolves 
• Coordinate & disseminate email campaign performance & optimization recommendations 
• Help manage overall email operations budget and identify opportunities for cost efficiency 
• Act as key stakeholder in email service provider relationship 
• Model the professionalism & industriousness expected across the team 
• Educate the team on email best practices, tips & tricks to make their jobs easier and our emails better 

What you bring to the table:

• Results-oriented professional looking to make data-driven decisions to drive business 
• A collaborative leader that works hard to be inclusive both internally with associates and externally with other partners 
• Ready to bring innovative approaches to maximize the effectiveness of programs and teams 
• Previous enterprise-level email program experience 
• Ability to partner with various business units to foster collaboration and keep projects moving 
• Understanding of relational databases and utilizing customer data in marketing campaigns 
• Robust knowledge of email industry & best practices 
• Proactive and self-motivated work style with proven ability to manage multiple projects and get things done 

What’s needed- Basic Qualifications

• 7+ years of hands-on experience executing marketing campaigns

What’s needed- Preferred Qualifications:

• Bachelor's Degree or equivalent work experience

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations -- through the power of the people behind our iconic brand.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.